Dear Robert, As we enter 2021, I am writing to urge you to take a fresh approach to our investment in finance systems. We can be proud of what we have achieved this year in the most demanding of circumstances. As a management team, we kept our staff safe, we became more closely bonded and … Continued
Over the last few weeks I have spoken to a number of CFOS as they seek to manage the impact of the COVID crisis. Precious time was lost as CFOs struggled to reforecast their businesses using hastily assembled spreadsheets that had to be populated from scratch. And precious insight was lost because there was no … Continued
Today’s discerning consumers have come to expect a high level of service and convenience – from targeted shopping suggestions to smart-home assistants and one-click ordering. But businesses have forged ahead with these front-end innovations without a backward glance at the back-end systems expected to support them. Many finance functions are in desperate need of technological … Continued
Finance functions have suffered chronic underinvestment for many years. Compared to the front-facing customer functions, finance, and the back office that facilitates sales, are under increasing pressure as businesses grow and change. Putting finance investment on the backburner isn’t just an unnecessary business risk, it also means missing out on the substantial rewards of an … Continued